The technician, Pamela Antonio, just didn't care to take the time to do her job correctly, I have never had anyone so negligent try to take a blood sample. I was very hydrated, drinking 50oz of water the night before, additional 16 through the night, and another 16 before I arrived.
I soon developed a large hematoma at the site which is well over 3 inches in diameter. It was so painful I knew Pamela went through the vein. She did not take the time to check which arm may have the easier vein access and proceeded to jab straight through my basilic vein. None of this really bothered me until the phlebotomist, named Pamela Antonio, hurried into the room, did not take the time to introduce herself or ask me questions. After 15-20 minutes of waiting, I was called back after some people with later appointment times. I had a scheduled appointment for 7am, the building did not even unlock its doors until 7am and by then there was a group of us including the employees waiting to get in.
For COVID-19 information and answers to frequently asked questions regarding our response, please click here. This has been the lab for myself and my family for awhile but after my experience yesterday I cannot recommend this location to anyone. NOTE: To contact our Billing Department via mail, please send correspondence and/or payments to: Sonora Quest Laboratories P.O. While she is in the office getting high and dealing with our patients.
Please Select - Solo Practice Group Medical Practice Multi-Specialty Practice Federally Qualified Health Center (FQHC) Health Plan/Payer/Insurer Hospital Skilled Nursing Facility. A Quest Diagnostics sales representative will follow up with you. I hope she is happy that she u cause someone their livelihood. Thank you for submitting the contact us form. Veronica LOVE (float position) is the one who got me fired. How is this okay? Coming to you from Christiansburg VA. Common problems addressed by the customer care unit that answers calls to 86 include Overcharge, Test Result, Track a Result, Billing, Schedule a Test. I got fired but I be dammed if she doesn't walk around in these pic's smoking on a Marijuana pen. I feel like the coworker was jealous of me by her actions towards me. Even though what was told was an absolute lie and I mean that from the bottom of my soul what this coworker had said about me was a legit lie.i never stood a chance. Quest, Quest Diagnostics, the associated logo, Nichols Institute, and all associated Quest Diagnostics marks are the registered trademarks of Quest Diagnostics. In which I told him I didn't know where any of this was coming from.i was a good employee, and have never been in trouble. Youll find them all at Quest Diagnostics. When choosing a lab, consider such extras as being able to schedule an appointment, get reminders and access test results anywhere. Please reply STOP to discontinue text messages regarding your bills from Zotec Partners, the billing service provider for QUEST DIAGNOSTICS, and to receive a paper statement. One day I get a call from hr in New Jersey and was asking me a bunch of questions. Specialties: Good health starts with KNOWING. For billing questions, chat with a representative during business hours using the link or call our 24/7 automated phone attendant at 1-86.
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Insurance information was not received or the wrong insurance information was received on your test order Refer to the TowNetwork Directory for specifics on how to contact your State Network Manager.Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an bill.Ī few reasons you may have received a bill include, but are not limited to, the following: This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physicians office.Īlthough you may not have physically visited a Quest Diagnostics location, your physician may have sent your specimen out to a Quest Diagnostics laboratory to be tested. The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician.
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